FAQs

We accept all major credit and debit cards, PayPal, and Klarna for flexible installment payments. All transactions are secure and encrypted.

You can return any item within 14 days of delivery, as long as it is unused, in its original packaging, and with proof of purchase. If accepted, we’ll provide a prepaid return label and instructions.

We process orders quickly, so changes or cancellations may not always be possible once an order is confirmed. Please contact us immediately at infoteapod@gmail.com or WhatsApp (+39 327 233 1981), and we’ll do our best to help

Our teapots are easy to use — simply add your favorite tea leaves or blooming tea ball, pour in hot water, and enjoy the infusion. Each product comes with simple instructions inside the package

Yes, if your product arrives damaged or defective, we’ll provide a free replacement. For additional support, contact our customer service team.

Yes! We offer free worldwide shipping to 197 countries. Delivery usually takes 7–10 business days depending on your location.

As soon as your package ships, you’ll receive an email with a tracking number so you can follow your order in real time.